Our Check in procedure
Our apartments are available earliest at 4:00 pm, latest 6:30 pm unless otherwise agreed.
How can I see the availabilities?
The best way to see the availabilities is to go to the description page of the apartments (see home page) and from there you will see the calendars. Occupancy is up to date. Dates shown as available may have been requested but with a stay not yet confirmed (A booking is confirmed only after payment of a deposit of 30% of the total amount).
Select your dates and the system will return the best rate available according to the period of the year and the length of the stay you selected. Then, you can make a booking request.
How can I see the costs?
Kindly use our online system and follow step by step what is explained on the website: go to the dedicated page of your selected apartment, select your nights (do not select the day of departure since that night will not be part of your stay) and continue. The system will come up with the best offer considering the length of stay and period of the year.
The French Riviera is one of the most famous and so busiest parts of the world in the Summer and you will not be alone on the road. So why waste time and nerves in traffic when it is not needed? Our personal recommendation dictated by experience is this: make the trip by train or plane and rent a car for the days you want to make trips to the backcountry.
The apartment that we offer in La Napoule boasts a great location and is very easy to access. SNCF Mandelieu La Napoule Train Station is only 200 meters away on the back of the residence (and no noise because the track is buried). From this station you can reach all the coast of the French Riviera: Cannes (7 km), Antibes, Nice, Monaco, St Raphael, but also all the small stations in the nearby Esterel mountains to go for a walk during the day ... Connecting at Cannes or St Raphael, you get access to a wide range of TGV trains to the rest of the country. The car will be essential if you want to explore the hinterland. See our special page with ACCES card and other useful information.
All shops are within a 300 meters walk: supermarket, delicatessen, butcher, rotisserie, restaurants, newsagent, pharmacy, post office, florist ... Bakery and hairdresser at the corner of the residence. The shopping mall is only 1200 m away, reached by a pleasant walk along the river Riou and Golf Old Course. The casino is 500 meters from us along the seafront.
All luxury shopping you could want is in Cannes, 7 km away, easily accessible by train or bus.
But if you want to discover the villages of the hinterland, a car (with a GPS) will still be very useful. If you do not have your own car, it is easy to rent one. Here's a good broker: Holiday Autos, with online booking. This is the car rental site that we use ourselves when we travel around the world.
Important: rent the smallest possible vehicle. You will find it easier to park and it will be easier to drive on twisty roads and in the very narrow streets of the villages in the hinterland.
Although there is no private car park space belonging to this apartment there are many free places are available along the avenue in front of the residence. Except in peak Summer time you will almost always find some free space available just in front of the residence. There is also a free parking near the station in the village center (a 250 meters walk). As well as a large free car park opposite the casino (500 meters, with always space available). And finally, on the harbor, right in front of the residence, there is the pay guarded parking of the marina (almost never full).
Room and baggage service
As we are renting private self catering apartments we are unfortunately unable to provide any usual hotel services such as room or baggage service.
Pets are not allowed
Since we published our guidelines about travel insurance the UK government also published a very complete file about the subject. It starts like this: "Your credit card accident cover, home insurance, European Health Insurance Card (EHIC) or private health cover is not always sufficient."
Very useful information indeed. Here is the link: https://www.gov.uk/foreign-travel-insurance
On our side, we have no special agreement with any particular insurance company, however, every year we are facing situations where little foresight travelers are obliged to cancel their trip but had not taken the precaution (despite our insistent recommendations) to subscribe a cancellation insurance. For trying to save a few dollars, they lose their deposit. As deposits are not refundable, we strongly recommend that you take out cancellation insurance (see our terms & conditions).
Here is some information collected on the website of the insurer Mondial Assistance ...
"You spend plenty of time and money planning your holiday. Cover from Mondial helps protect that investment. Think of all the things that can affect your trip: a medical emergency, a weather delay, lost luggage, and more."
Some situations that can happen not only to others ...
- Missing his plane
- Getting sick
- Losing luggage
- Theft or loss of passport before flying
- Losing a job
- Being transferred
- Being summoned to an examination
- Illness, Accident, Death of a family member
- Worsening of health
Because travelling abroad requires a minimum of precautions before departure, we recommend that you purchase a travel / cancellation insurance. Example of cost for a cancellation insurance for
- 7 nights for 2 persons: Approximately € 40
Insurance companies often offer several levels of insurance, you choose one that covers you best.
Skip the travel insurance is a false saving!
If you were obliged to cancel your stay with us for a reason covered by your cancellation insurance then the amount you have paid will be refunded by your insurance.
And what if we travel with friends?
It is easy: all your tour participants should be registered on the same insurance policy.
If for any reason covered by the insurance, one or some participants cancel their trip, others have the right to cancel if and only if the number of remaining participants is less than or equal to 2 participants.
Check with your insurance to see how they manage group travel.
Note that the cost of insurance depends on the cost of the trip (and not the number of participants).
We advise you to ensure your accommodation but also for the rest of your trip, including the transport part.
Few cases recently encountered at Les Remparts de Riquewihr
- Loss of baggage
- Loss of employment
- Relocation of employment abroad
- Worsening of health
- Illness of a close relative
Where subscribe a cancellation insurance? Here are some links listed depending on your country of residence
Your country is not in the list? Try this company: http://www.travelexinsurance.com
Rmk: The above information is given for guidance only and can not be considered contractual.
Any insurance must be purchased directly from the insurer of your choice.